This privacy policy was last updated on 1st May 2018.

It comes into effect immediately upon entering our website.

Who's In Control?

It is important that you understand who is responsible for keeping your data safe.
We are the "controller" of all personal data collected and for any other purposes set out in this Privacy Policy.
This means that we are responsible for deciding how and why your data is used and for ensuring that your data is handled legally and safely.

What Data Do We Collect And Where From?

We collect some data directly from you when you register for an account with Less2build and our associated sies (Account Data).
This data includes the following:

  • Your full name
  • Your email address
  • The password you set up to access your account
  • Your postcode and address (if you choose to provide them)
  • Your direct marketing preferences.

We also collect information that you voluntarily provide to us when you contact us with queries, complaints, comments or praise, or information that you voluntarily post about yourself on public areas of our platform (Voluntary Data).
We collect information about how you use Less2build and our associated sites using cookies and similar technology.
This includes your viewing history, IP addresses, device identifiers and information about how long you have stayed on certain pages or what pages you have clicked on (Behavioural Data).
You can find more detailed information about this in our Cookies Policy.
We also log and use information about any service errors or interruptions that you have experienced in order to help us create fixes and to make technical improvements to Less2build and our associated sites.


Personal Information We Collect

Personal Information is information relating to an identified or identifiable natural person.
An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
We do not consider personal information to include information that has been anonymised or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.
We collect personal information from you when you use our Services.

How We Use Your Personal Data

We use your personal information to provide and improve our Services, provide you with a personalised experience on our websites, contact you about your account and our services, provide you customer service, provide you with personalised advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities.

Your Choice

You have choices about how we use your personal information to communicate with you, to send you marketing information, how we provide you with customised and relevant advertising, and whether you want to stay signed into your account.


Ways You Can Access, Control, And Correct Your Personal Information

We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law.
We also take steps to ensure that the personal information we collect is accurate and up to date.
You have the right to know what personal information we maintain about you.
We will provide you with a copy of your personal information in a structured, commonly used and machine readable format on request.
If your personal information is incorrect or incomplete, you have the right to ask us to update it.
You have the right to object to our processing of your personal information.
You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable law and may impact your access to some of our services.

How We Share Your Information

We may disclose your personal information to other members of the Less2 group. corporate family or to third parties.
This disclosure may be required for us to provide you access to our services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services.
We attempt to minimise the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose.
We do not sell, rent or otherwise disclose your personal information to third parties for their marketing and advertising purposes without your consent.

How Long We Keep Your Personal Information

We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

How We Protect Your Personal Information

We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration.